24x7 Support















Unlimited phone support
Help from a real person is always available. Call our toll free line (1-866-982-8099) and you'll be in touch with your dedicated support representative whenever a computer related question comes up. Whether you are seeking desktop support or you have a server that is flashing a blue screen, you are just a call away from support.

Unlimited Remote Control Support
Save time and trouble by using our secure "remote control" software to invite MergerTree to your office. A MergerTree technician has the capability to take control of your desktop and can walk you through your problem or question while you watch them work. Over 90% of support issues are resolved with a “remote session”.

On-site support
Should you need on-site assistance, we can dispatch a technician to your location.

Service Availability Monitoring
We'll monitor the key services on your network to ensure their availability to your business. If something isn't working properly, we'll probably know before you will.