Imagine servers that work reliably all the time. Business e-mail that's protected from junk mail and other threats. Software licenses that renew all by themselves. The latest patches always installed. Data that gets backed up to off-site storage every night and nobody has to remember.
The MergerTree Virtual Office™ is as real as it gets: Real protection. Real reliability. Real support. Right now. For a predictable monthly fee, your business computer users get access to applications, documents and e-mail, stored in a protected network environment, monitored 24x7 and backed by one-call Help Desk support.
Like a cooperative, MergerTree is a "shared service" accessed by an array of small to medium businesses. Each one needs only a "slice" of the Fortune 500-class MergerTree Grid.
For a predictable monthly fee, your business computer users get access to applications, documents and e-mail, stored in a protected network environment, monitored 24x7 and backed by one-call Help Desk support.
With MergerTree you have the benefits of a complete IT department, at a fraction of the cost. We monitor your environment 24 hours a day, 365 days a year. When you do have a problem, there's just one vendor to contact.
Pro-activity is the key - We remotely monitor the key components of your system's security and performance around the clock, allowing us to detect and correct many issues before they become major problems.
When a problem occurs, we're there to help
All of our technicians are highly trained and certified, typically in multiple technologies, and they're especially talented at working with people who are not technical. We can remotely take control of problem PC’s or servers. This relieves your employees from wrestling with IT problems. We can dispatch on site support if needed in order to resolve issues that require “hands on” support. All this is included in the flat monthly rate that solves 90% of problems. Fees for on-site support are only incurred for those services that absolutely require a “hands on” technical support such as new PC setup, hardware failure, or new infrastructure installation.
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