24x7 Early Warning Protection for Mission-Critical Environments

Proactively monitor your network devices and monitor and maintain servers 24x7 to ensure continuity of operations for employees, partners and customers.

• Protect equipment from Internet threats and other maliciousness
• Receive immediate alerts for pending or actual interruptions
• Get extensive reporting on all devices for enhanced control & management
• Keep your people working productively

Pricing

$250 per Server
Routers & Switches included Free up to three network devices in one physical location

 

Service Detail: Server Monitoring and Patch Management

• Monitored 24x7
• 24X7 Email and phone notification of issues
• Escalation and basic fixes
• Daily Event Log monitoring
• Daily Back-up logs checks
• Daily Anti-Virus Checks
• Daily Server Availability checks
• Daily Monitoring of network devices like DHCP, DNS, TS, etc.
• Daily Basic Response Time Monitoring
• Daily Monitoring of custom performance parameters
• Server health checks and analysis of key trends every 2 weeks
• Patch Assessment and Management (after critical patch release and testing is complete)
• Server Patch updates as required
• Log Maintenance (both OS and Exchange as required)
• Virus definition and prevention as required
• Server tuning and cleaning (monthly or quarterly as required)
• Management Reports

Service Detail: Network Monitoring

• Monitored 24x7
• Monitor device SNMP-enabled functions
• Contains built in MIBs for most of the network devices (if there are new devices we can compile the MIB and initiate
• SNMP monitoring)
• Device availability checks by Ping or SNMP
• Escalation as required
• 24X7 Email and phone notification of issues
• Status Reports and Trend Reports are available on the portal 24X7