Online Asset Reporting
MergerTree Desktop Management Program allows comprehensive desktop lifecycle management and provides a real-time accurate account of hardware and software assets.
Intelligent Agent Desktop Optimization
MergerTree’s 24X7 proactive Desktop Protection Program cleans and maintains desktops without work interruption or decreased performance. Intelligent agents work behind the scenes and ensure that you’re able to work when necessary. Daily antivirus signature checks, frequent spyware scans and removal, and temporary Internet file deletion are all part of the Desktop Protection Program.
Event Log Monitoring
MergerTree proactively monitors your event logs to ensure that warnings and signs of trouble are handled prior to them affecting your network health. Through advanced web based monitoring tools MergerTree NOC engineers are alerted to critical issues as they occur.
Log File Maintenance
Depending on your business needs MergerTree will determine the correct log maintenance schedule for your server. This process of maintaining your log files reduces your storage needs, increases your server performance, and reduces the risk of downtime.
Drive Space Monitoring
MergerTree’s NOC monitors your drive space to assist you with capacity planning to optimize your storage constraints. MergerTree will notify you directly to either remove files or add additional storage prior to it adversely affecting your business.
MS Exchange Monitoring
Microsoft Exchange email is vital to your business. MergerTree can either host your email or will manage your email to ensure both inbound and outbound mail is flowing properly. At the same time MergerTree is monitoring your exchange services for responsiveness to ensure your mail is functioning. If your email is down, we will quickly work to restore it.
Backup Monitoring and Administration
Your data and email one of your biggest assets. MergerTree will assess your backup needs and make recommendations on how to best protect your business. With a robust backup regimen in place MergerTree will monitor and maintain your backup on a daily basis. MergerTree will ensure that daily jobs are running and will monitor logs and investigate critical errors. In the event of data loss, MergerTree will help you restore your data and will ensure business continuity.
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